WHO WE ARE ?
Who We Are?
Affordable 4 All !
A small family business station in the Eastern part of England. With 5 years experience in fashion clothing and general merchandise. Started operations in January 2015 at high street in Chatham. Kent. Because of the slow and dropped down on small business sales at the high street, our customers supported us in feedback of switching our store from high street to online store with 85%. HsF EMPIRE Switching from high street to online store on the 27 of June 2019. We are driving our store with a fantastic team who strive hard in seeing good and reliable services given to our customers. We try to share as deeply we can in our quality product we get from our fantastic manufacturers and suppliers just in the name of satisfaction for our consumers and customers.
Fashion Market takes extra mileage in our customer service is the heart of our business which we aim to provide an exceptional service that will leave our customer feeling valued and respected. Although providing an excellent service can involve extra resources, time and money, we always try to get it right. This enables us to stand out from competition, maintain a positive reputation among future customers and encourage existing customers to purchase from our business again. Remember, since customers are the key owners of every business we stand out tall to see diversity being implemented in reception within our customers and non-customers in looking closely to this main point in retaining them.
Increase customer loyalty
Increase the amount of money each customer spends with on business
Increase how often a customer buys from us
Generate positive word-of-mouth about our business
Strategies can include:
We try to understand our customers' needs and wants
Treating our customers respectfully
Acting on promises made to our customer
Handling complaints and returns gracefully
Exceeding customer expectations
Going out of our way to help your customer
Fashion Market is one of the fastest-growing small online stores with close to 5000 customers feedback. HsF saw what other major marketplaces offered from their strength, weaknesses, opportunities, in quality, brand, price and affordability. EMPIRE in general merchandise have learned from such passes and thought we can offer more to our customers and consumers out there. We pride our product quality in the higher competitive edge for all consumers and customers to get what their pocket can gladly give them with complete smile and satisfaction. Our mission is to see all our customers walking into our store going out with what they want. That why we are branded as one of the best online store in merchandise or general in quality product like health & beauty, jewellery, fashion dresses in shirts, blazers, tracksuits, sunglasses, watches, belt,shoes human hair, handbags, travelling bags mobile phones accessories, massages, household items in beds, chairs, office furniture, men health in delay spray, dog & Cat accessories, African branded lace, Bryon, necklaces
HsF EMPIRE is asking the pride and wonderful customer to please report any doubts on our customers feedback and we guarantee we make no mistake in feedback. Our reliable and straightforward team will be available 24 hours online chat email : firstname.lastname@example.org
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Thanks and enjoyed your shopping